As the chairman and CEO of Citizens Financial Group (NYSE: CFG), Bruce Van Saun is overseeing a comprehensive turnaround at one of the nation’s biggest banks. It’s still too soon for Van Saun to declare victory, but if the Providence, Rhode Island-based bank continues on its current path, it could soon emerge as one of the country’s top-performing regional banks.
I had the opportunity to discuss Citizens’ progress with Van Saun. What follows is the transcript of our conversation, edited for organization and flow.