Shares of Salesforce (NYSE: CRM) fell 4% on Sep. 1 after the cloud-based CRM (customer relationship management) solution provider postedĀ its second quarter earnings. The headline numbers looked solid — revenue rose 25% annually to $2.04 billion, exceeding estimates by $20 million, and non-GAAP earnings improved 26% to $0.24 per share, topping expectations by two cents.