We all know — and keep hearing almost ad nauseam — all about how the rise of online shopping is changing the very face of the retail industry and consumer habits.
But what is that “changing face of retail” actually going to look like in a few years? Will consumers still shop at brick-and-mortar stores? How influential will mobile and social media be to their purchasing habits? And who will these increasingly web-savvy consumers be, and where will they be located?