Imagine being at the checkout of your favorite doughnut shop and the cashier mistakenly rings up your $2.20 order as $220 and proceeds to swipe your card.
That’s a lot of sprinkles that you really didn’t want.
It may sound a bit like a one-off occurrence, but when a similar situation happened to Mick Oppy, VP of Financial Institution Products at Vantiv, he was able to laugh off the situation rather than panic because of one simple factor.
Control.