“Siri, help me find the nearest Starbucks.”
“Hey Cortana, play some yacht rock.”
“Alexa, pay cable bill.”
This month’s Digital Banking Tracker™ cover story features an interview with Ed Metzger, Santander UK’s Head of Innovation about their early feedback from incorporating a voice assistant into their student-focused SmartBank app – and what’s next for voice technology in banking.
Here’s a sneak peek: