Online fraud problem? What fraud problem?
Judging from the latest Benchmark Report from CyberSource, online merchants are not only doing a great job of managing fraud, they are doing it across all online channels — and across all types of businesses.
Doug Schwegman, Director of Market Intelligence at CyberSource, told MPD CEO Karen Webster that “what’s interesting is that trends are positive,” though Schwegman acknowledged that the study of 307 businesses was done last fall before the EMV liability shift occurred.