Sbmitted by Mike Shedlock of MishTalk
Dollar Rent-A-Car Truly Sucks; Industry Shakeout Coming; Value of a Customer
It is easy to get good or bad customer service reps at any company. My complaint today is not about agents, but about piss poor corporate policy. We flew into Albuquerque, New Mexico, on Friday, May 19. We had a car rented from Dollar Rent-A-Car at the airport. Our flight was delayed.