Who doesn’t like it when a customer walks back through that door or buys another item from the website?
But what is it that makes a customer “loyal” to a brand? And how can retailers harness and exploit this trait?
Who doesn’t like it when a customer walks back through that door or buys another item from the website?
But what is it that makes a customer “loyal” to a brand? And how can retailers harness and exploit this trait?