Consumers have come to expect the ability to bank digitally, but is there a way to make the experience more than just a transaction? In the latest installment of our Commander-in-Chief series, Glen Fossella, EVP of Enterprise Growth at Urban FT, explains why spurring growth starts with showing the value in transforming digital banking into a service customers can’t live without.
PYMNTS: What does a day in the life of a chief growth officer look like?